Frequently Asked Questions

AI credits are our universal digital currency that lets you access and use various AI generation tools across our platform ecosystem. Each credit typically equals one AI image generation, though this may vary by tool complexity.

You can purchase credits directly from our pricing page. We offer several convenient packages including Starter (5 credits), Popular (10 credits), Pro (25 credits), and Power (40 credits), plus our special Lifetime Credits and Surprise Pack options. All payments are processed securely through Gumroad.

After completing your purchase, you'll receive an email with a unique redemption code. This code can be used to add credits to your account on any of our supported AI generation platforms.

Credits work across our entire ecosystem of AI tools, including portrait generation, fantasy pet creation, concept art generation, and more. New tools are regularly added to expand your creative possibilities.

No! Your credits never expire. You can purchase them now and use them whenever inspiration strikes, whether that's tomorrow or next year.

Redemption codes are single-use and tied to your purchase. Once redeemed, they cannot be used again. We recommend keeping your codes secure and only using them on your own accounts.

If you lose your redemption code, contact our support team with your order details and email address. We can help you recover your code or issue a replacement.

We accept all major credit cards, debit cards, PayPal, and various other payment methods through our secure payment processor, Gumroad. The available options may vary by region.

We offer refunds for unused credits within 30 days of purchase. If you've already redeemed your credits, refunds are generally not available. Contact our support team to discuss your specific situation.

No, we don't have any subscription or automatic billing. You only pay when you choose to purchase additional credits. You have complete control over your spending.

Yes! You can purchase credits as a gift. Simply use the recipient's email address during checkout, and they'll receive the redemption code directly.

First, make sure you're entering the code exactly as it appears in your email, including hyphens. If you're still having issues, check that the code hasn't already been used. Contact support if problems persist.

Yes, you can verify your code's status by attempting to redeem it on any supported platform, or by contacting our support team with your code.

All platforms in our ecosystem support the same credit system. Look for the "MyAI Credits" logo or "Redeem Credits" option on supported platforms.

Absolutely. All payments are processed through Gumroad, a PCI-compliant payment processor trusted by thousands of businesses worldwide. We never store your payment information on our servers.