Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our services.

Information You Provide

• Email address for purchase confirmations and credit delivery
• Payment information (processed securely by our payment processors)
• Support communications and feedback

Automatically Collected Information

• Usage data and analytics about how you interact with our services
• Device information, IP address, and browser type
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process purchases and deliver AI credits
• Send transactional emails and purchase confirmations
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted partners who help us operate our services (payment processors, email services, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure payment processing through certified providers
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how users interact with our site
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements

Purchase records and transaction data may be retained for accounting and legal compliance purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Portability of your data
• Opt-out of certain communications

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our support channels.